Privacy online is important to users of our website at www.blackandwhitecouriers.com.au (the “Site”), especially when conducting business. Black & White Couriers is committed to providing you with the best possible customer service experience. Black & White Couriers is bound by the Privacy Act 1988 (Cth) which sets out a number of principles concerning the privacy of individuals.
This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Adaiwoh Pty Ltd trading as Black & White Couriers(“Black & White Couriers”) (collectively, “Services”) (“Authorised Customers”).
Personally Identifiable Information
This refers to any information that identifies or can be used to identify, contact, or locate the person, to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address and credit card information. Australian Privacy laws require Black & White Couriers to collect your Personal Information directly from you if it is reasonable and practical to do so.
Generally, you have no obligation to provide any information requested by Black & White Couriers, however, if you choose to withhold requested information, we may not be able to provide you with the services you require should that depend on the collection of that information.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorised Customers: the names, addresses, phone numbers and email addresses of Authorised Customers, the nature and size of the business. The information that we collect is generally used to provide you with services. For example: name, address and contact number to book a pickup and delivery and account or credit card details to finalise a booking. We do not use or share any personal information for any purpose other than for the purpose for which it was disclosed. We do not provide or sell Personal Information to other organisations.
Links to Other Sites from our Website
You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers are protected by encryption protocols, in place to protect information sent over the Internet.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at firstname.lastname@example.org